imatic deploys autonomous AI voice agents that reason, collaborate, and act across your enterprise — routing, monitoring, and optimizing at scale without operational complexity.
Enterprises deploy voice agents in silos — no central control, fragmented analytics, inconsistent experiences.
Calls bounce between agents with no orchestration logic, causing misroutes and customer frustration.
Each voice agent runs its own data silo. Cross-workflow performance is invisible to ops teams.
Every new agent requires its own CRM, ERP, and ticketing integrations — multiplying maintenance costs.
Without a unified layer, audit trails are incomplete and regulatory reporting requires manual work.
The complete infrastructure layer — from agent deployment to cross-workflow orchestration.
Deploy production voice agents in hours. Configure personas, conversation flows, and escalation logic visually or via API.
No-code + APIMulti-agent workflows where calls intelligently transition between agents based on context, intent, and business rules.
Visual BuilderAI-powered routing using caller history, intent signals, agent capacity, and real-time performance metrics.
<80ms LatencyUnified ops dashboard showing all agent activity, call flows, sentiment signals, and anomaly detection live.
Live DashboardPre-built connectors for Salesforce, SAP, Zendesk, and 40+ enterprise systems. Full REST API for custom needs.
40+ ConnectorsEnd-to-end audit trails, consent management, and automated regulatory reporting built in. GDPR compliant with enterprise-grade access controls.
GDPR Compliantimatic agents don’t follow scripts — they reason, collaborate, and act. Seven agentic capabilities that separate us from every voice bot on the market.
Every agent decision is traceable. Full reasoning chains for compliance audits: why a call was routed, why a discount was offered, why escalation was triggered. Essential for RBI and TRAI compliance.
imatic sits between your channels and enterprise systems — the control plane for all voice intelligence.
Experience imatic-orchestrated agents firsthand. Verify your details to unlock the live voice playground.
OTP verification ensures quality and prevents abuse.
Four industry-tuned agents available after verification.
Tier-1 queries, intelligent escalation — BFSI / E-commerce
Qualify leads, schedule demos, CRM sync in real time
Compliant collections with negotiation logic — Fintech / NBFC
Multi-turn qualification with scoring — EdTech / SaaS
Purpose-built orchestration for the most demanding enterprise voice scenarios.
Compliant, empathetic collections with dynamic negotiation logic, payment link dispatch, and promise-to-pay tracking.
Tier-1 deflection at scale with intelligent escalation and full context passed to human agents on handoff.
Qualify inbound leads 24/7, handle objections, schedule demos, and sync every interaction to your CRM automatically.
Conversational booking with availability checking, reminder workflows, and calendar sync. Handles rescheduling automatically.
Multi-turn qualifying conversations with dynamic scoring. Feed only sales-ready leads to your human team.
Replace legacy IVR with intelligent conversational agents. Zero hold time, 80% self-service resolution.
Pre-built connectors and open APIs for every system in your workflow.
Definitions for enterprise teams evaluating voice AI infrastructure.
Voice AI orchestration is the process of centrally managing, routing, and coordinating multiple AI voice agents across enterprise workflows from a single control plane.
Unlike standalone voice bots, orchestration platforms manage the intelligence layer between user channels and AI agents — handling routing decisions, context handoff, performance monitoring, and enterprise system integration at scale.
A voice bot handles a single conversation flow. A voice AI orchestration platform manages an entire fleet of agents, workflows, and integrations across the enterprise.
Enterprises with 3+ voice AI use cases require orchestration infrastructure to avoid operational complexity, fragmented data, and inconsistent customer experiences.
Enterprise voice automation uses AI voice agents to automate high-volume business conversations — support, sales, collections, and scheduling — at scale with human-grade consistency.
imatic.ai provides the infrastructure layer enabling enterprises to deploy, monitor, and optimize voice automation across all customer-facing workflows from a unified platform.
Voice AI infrastructure is the underlying platform — routing, memory, compliance, integrations — that enables reliable enterprise voice AI operations at scale.
As enterprises deploy 5, 10, or 20+ voice agents, infrastructure becomes the critical bottleneck. Without it: misroutes increase, analytics fragment, and compliance gaps appear.
See how enterprises manage agentic voice AI at scale with imatic. See the platform live in 30 minutes.
Purpose-built voice AI orchestration for the highest-value business conversations.
Compliant, empathetic collections calls with dynamic negotiation logic. Real-time promise-to-pay tracking, payment link dispatch, and CRM sync.
Tier-1 deflection at massive scale. Intelligent routing ensures complex queries reach human agents with full context, eliminating repeat explanations.
Qualify inbound leads 24/7, handle objections, schedule demos, and sync every interaction to your CRM. Your best SDR at infinite scale.
Conversational booking with real-time availability, automated reminders, and seamless rescheduling. Slash no-shows.
Multi-turn qualifying conversations that assess intent, budget, and timeline. Feed only sales-ready leads to your human team.
Replace legacy IVR with conversational intelligence. Natural language understanding, instant resolution, intelligent escalation.
Every component you need to deploy, orchestrate, and scale enterprise voice AI.
Configure voice agents with personas, conversation trees, escalation logic, and tool calling. No-code UI or full API. Production in hours.
No-code + APICentral routing brain. Define rules, intent mappings, workflow transitions. Agents hand off with full conversation context preserved.
Context PersistenceML-powered routing using real-time signals: caller intent, history, agent capacity, sentiment, business rules. Sub-80ms decisions.
<80msLive view of all voice operations: active calls, queue depth, agent performance, sentiment heatmaps, and anomaly alerts.
Real-Time40+ pre-built connectors to CRM, ERP, helpdesk, and telephony systems. Full REST API and webhook support.
40+ ConnectorsGDPR compliant. Consent recording, end-to-end audit trails, RBAC, and SSO built in. Enterprise-grade security controls.
GDPR + RBACCross-agent analytics: conversation quality, intent distribution, resolution rates, and business impact — exportable to any BI tool.
BI ExportOrchestrate voice AI across phone, web, mobile apps, and WhatsApp from a single platform. Consistent experience everywhere.
OmnichannelMulti-tenant support, SSO, RBAC, API key management, usage dashboards, and SLA monitoring. Enterprise-grade control.
SSO + RBACREST APIs, SDKs, and webhooks to integrate voice AI orchestration into any stack.
import imatic # Initialize client client = imatic.Client(api_key="IM_sk_...") # Trigger orchestrated call response = client.calls.create( agent_id="agent_support_v2", to="+919876543210", context={ "customer_id": "CUS_001", "intent": "loan_collection", "outstanding": 45000 }, webhook_url="https://your.app/hooks" ) print(response.call_id)
{
"event": "call.completed",
"call_id": "call_7f3k9x2m",
"duration_seconds": 187,
"outcome": "promise_to_pay",
"sentiment": "positive",
"crm_synced": true
}
Scale from pilot to production. Pay for what matters.
For teams deploying their first 1–2 voice AI use cases and validating ROI.
For enterprises running multiple voice AI workflows with full orchestration needs.
For large enterprises with high-volume needs, on-premise requirements, or complex integrations.
We run 30-day pilots at a fixed cost. Real results before committing to full deployment.
In-depth articles on enterprise voice automation, AI orchestration, and operational excellence.
What separates a voice bot deployment from a voice AI infrastructure play? This guide breaks down the architecture, ROI, and implementation roadmap for enterprise orchestration — from pilot to production at scale.
Beyond call volume — the metrics that actually predict business impact.
Patterns for routing, context passing, and agent handoffs that don’t break under load.
A practical guide to staying compliant when deploying voice automation in India.
How top enterprises move from pilot to production without burning cycles.
Latency, accuracy, cost — how to choose the right model for your voice use case.
The hidden operational costs of unorchestrated voice AI deployments.
We believe every enterprise voice interaction should be intelligent, consistent, and measurable.
We built imatic because enterprises struggled to scale beyond their first voice AI pilot. The problem wasn’t the AI — it was the infrastructure holding it together.
imatic.ai is built by Vizionsys Technologies Private Limited (CIN: U72900KA2021PTC151348), Bengaluru, Karnataka, India. We build the agentic control plane that lets enterprises deploy, manage, and optimize voice AI at scale — without operational chaos.
We build for reliability and scale first. Enterprise trust is earned through uptime, not demos.
The best orchestration is invisible. We obsess over reducing complexity for our customers.
We measure ourselves by the ROI our customers get, not the features we ship.
Enterprise data stays secure. Compliance isn’t an afterthought — it’s foundational.
Fast iteration guided by deep customer understanding. No feature theater.
Built for the complexity of Indian enterprises, designed to scale globally.
Book a personalized demo or talk to our team about your use case.
We’ll walk through the platform with your specific use case in mind. No generic decks.
Our team will assess your voice AI readiness and recommend the right deployment approach.
Get a structured 30-day pilot plan with clear success metrics and implementation timeline.
We’ll walk through our GDPR compliance and security architecture for your team.